Contact Us for returns

We're bummed things didn't work out for you, but here's the good news: you get 28 days to return your items starting from the day you receive your dispatch - Mail it off to us at 504 S BAY FRONT #102 NEWPORT BEACH CA 92662 .

Make sure you keep your proof of postage! You can then track them as they make their way back to our store. -

Your return arrives back at VICTORIA BY ELIZABETH. Our team will make sure all is in order and authorize your refund -

this could take us up to 3 days once it arrives back in our warehouse.

-Your refund is on its way

This can take up to 7 days to show in your account and is dependent on your bank's processing time.

Please note: In the event of a discrepancy between the value of the returns entered in the portal and the actual items received we reserve the right to recover any shortfall from you.

Don't worry, if this does happen we will contact you first.